Privacy Policy for Echo

1. Introduction

Welcome to Echo ("Echo", "we", "us", or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform to collect phone numbers and manage SMS marketing campaigns.

2. Information We Collect

2.1 Personal Information

• Contact Data: Phone numbers, names, email addresses (if provided).
• Consent Records: Opt-in timestamps and consent confirmations.

2.2 Usage Data

• Log data, IP addresses, device and browser information, pages visited, and SMS delivery status.

2.3 Cookies & Tracking

• Cookies, web beacons, and similar tracking technologies to personalize your experience and analyze usage.

3. How We Use Your Information

• To provide and maintain the Platform and its features.
• To send and track SMS messages on your behalf.
• To verify opt-in consent and process opt-out requests.
• To improve and personalize our services, and conduct analytics.
• To communicate with you regarding account updates, support, and promotional offers (with your consent).

4. Sharing Your Information

• Service Providers: Third parties who assist with SMS delivery, analytics, hosting, and payment processing.
• Legal Requirements: When required by law, regulation, or governmental request.
• Business Transfers: In connection with any merger, sale, or asset transfer.

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and gather usage statistics. You can manage cookie preferences via your browser settings. Disabling cookies may affect functionality.

6. Third-Party Services

Echo may integrate with third-party services (e.g., SMS carriers, analytics tools). Your use of these services is subject to their own privacy policies. Please review their policies before use.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, or to comply with legal obligations. Consent records are kept for a minimum of five years to comply with TCPA requirements.

9. Your Rights and Choices

• Access & Correction: You may review, update, or correct your personal data by contacting us.
• Deletion: You can request deletion of your data, subject to legal or contractual restrictions.
• Opt-Out: You can opt out of marketing communications or SMS at any time by replying STOP or following instructions in our messages.
• Cookie Preferences: Manage through your browser settings.

10. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of material changes via email or a notice on our Platform. Continued use after changes signifies acceptance.

12. Contact Us

If you have questions or concerns, please contact us at:

Echo, LLC.
1747 Olentangy River Rd, Columbus, OH 43212
Email: privacy@echoapp.com